Field Study
Research conducted in natural settings to collect data on how people interact with products or environments in real-world conditions.
Research conducted in natural settings to collect data on how people interact with products or environments in real-world conditions.
User-Centered Design (UCD) is an iterative design approach that focuses on understanding users' needs, preferences, and limitations throughout the design process.
Moment of Truth (MoT) refers to any instance where a customer interacts with a brand, product, or service in a way that leaves a significant impression.
A self-regulation strategy in the form of "if-then" plans that can lead to better goal attainment and behavior change.