Product Sense
The ability to intuitively understand what makes a product successful, including market needs, user experience, and competitive landscape.
The ability to intuitively understand what makes a product successful, including market needs, user experience, and competitive landscape.
A strategic plan that outlines the goals, milestones, and steps needed to deliver a product that achieves desired outcomes incrementally, providing a clear path forward.
A framework for prioritizing product features based on their impact on customer satisfaction, classifying features into categories such as basic, performance, and delight.
A product development approach where teams start with the desired customer experience and work backwards to determine what needs to be built to achieve that outcome.
The risk that the product being developed will not deliver sufficient value to the users, meaning it won't meet their needs or solve their problems.
Customer Experience (CX) is the overall perception and feeling a customer has when interacting with a company, its products, or services.
A group of stakeholders that regularly meet to discuss and guide the development and strategy of a product or product line.
A dark pattern where users are shown a preview of content that is then gated behind a paywall or sign-up.
The process of fundamentally changing how a service is delivered to improve efficiency, user satisfaction, and overall effectiveness.