CAB
Customer Advisory Board (CAB) is a group of key customers who provide feedback and insights to a company to help guide its strategic decisions.
117 topics found for
“expectation management”
Requirements Gathering
The process of collecting and documenting the needs and expectations of stakeholders for a new or modified product or system.
MVF
Minimum Viable Feature (MVF) is the smallest possible version of a feature that delivers value to users and allows for meaningful feedback collection.
Brand Experience
The totality of all interactions a customer has with a brand, shaping their overall perception and relationship with the brand.
Beta Testing
A testing phase where a product is released to a limited audience outside the development team to identify issues and gather feedback before the final release.
Feedback Loop
A system where outputs are fed back into the process as inputs, allowing for continuous improvement based on user responses.
Regressive Bias
A cognitive bias where individuals overestimate the likelihood of extreme events regressing to the mean.
LTV
Lifetime Value (LTV) is a metric that estimates the total revenue a business can expect from a single customer account throughout their relationship.
Annual Recurring Revenue
A metric that shows the revenue that a company can expect to receive annually from its customers for subscriptions or services.