Allais Paradox
A decision-making paradox that shows people's preferences can violate the expected utility theory, highlighting irrational behavior.
117 topics found for
“expectation management”
Acceptance Criteria
Specific conditions that must be met for a product or feature to be considered complete and satisfactory.
IoT
Internet of Things (IoT) refers to a network of interconnected physical devices embedded with electronics, software, sensors, and network connectivity, enabling them to collect and exchange data.
Customer Development
A framework for discovering and validating the right market for a product, building the right product features, and validating the business model.
CSM
CSM (Customer Success Management) is a business methodology focused on ensuring customers achieve their desired outcomes while using a product or service.
Functional Specification
A document that defines the functionality, behavior, and features of a system or component.
Sprint Demo
A meeting at the end of a sprint where the development team presents their completed work to stakeholders.
Churn Rate
The percentage of customers who stop using a product or service during a specific time period.
CES
Customer Effort Score (CES) is a metric that measures how much effort customers have to put in to interact with a product or service.