Feature Factory
A term used to describe an organization focused on continuously shipping new features, often at the expense of quality, user experience, or business value.
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“experiments”
Empathy in Design
The practice of deeply understanding and sharing the feelings of users to create products and services that truly meet their needs.
Product Sense
The ability to intuitively understand what makes a product successful, including market needs, user experience, and competitive landscape.
Limited Attention
The concept that humans have a finite capacity for attention, influencing how they perceive and interact with information.
User Feedback
Information provided by users about their experience with a product, used to inform improvements and adjustments.
Object Constancy
The principle that elements in a digital interface maintain consistent appearance, position, and behavior across different pages and states to help users maintain orientation and familiarity.
Crystallized Intelligence
The ability to use learned knowledge and experience, often increasing with age and accumulated learning.
User Control
The ability of users to influence the behavior and outcomes of a system or product, allowing them to interact with it according to their preferences.
Smart Defaults
Pre-set options in a system that are designed to benefit users by simplifying decisions and guiding them towards the best choices.