Good Defaults
Pre-selected options in a user interface that are chosen to benefit the majority of users.
806 topics found for
“experiments”
Decision Utility
The value or satisfaction derived from a decision, influencing the choices people make.
Negativity Effect
The tendency for negative information to have a greater impact on one's psychological state and processes than neutral or positive information.
Roach Motel
A dark pattern where it's easy to get into a situation but hard to get out of it, such as signing up for a service but finding it difficult to cancel.
Customer Self-Service
A system that allows customers to access information and perform tasks on their own without the need for assistance from customer service representatives.
Self Service Portal
A web-based interface that allows customers to find information and perform tasks without needing assistance from a customer service representative.
Hedonic Adaptation
The observed tendency of humans to quickly return to a relatively stable level of happiness despite major positive or negative events or life changes.
Contextual Help
In-product assistance provided within the context of a specific task or screen, tailored to the user's current needs.
Cannon-Bard Theory
A theory of emotion suggesting that physical and emotional responses to stimuli occur simultaneously and independently.