Conversational AI
AI systems designed to communicate with users through natural language, enabling human-like interactions.
AI systems designed to communicate with users through natural language, enabling human-like interactions.
The integration of digital technology into all areas of a business, fundamentally changing how it operates and delivers value to customers.
A dark pattern where it's easy to subscribe but very difficult to cancel the subscription.
The style and attitude of the communication in a product, reflecting the brand's personality and affecting how messages are perceived by users.
A design language developed by Google that uses shadow, depth, and motion to create a realistic and intuitive user interface.
The use of biological data (e.g., fingerprints, facial recognition) for user authentication and interaction with digital systems.
The phenomenon where having too many options leads to anxiety and difficulty making a decision, reducing overall satisfaction.
A concept in communication and interaction where information or influence flows in two directions.
ARIA attributes that describe the current state of an element, such as whether it is selected or expanded.