Service Transformation
The process of fundamentally changing how a service is delivered to improve efficiency, user satisfaction, and overall effectiveness.
806 topics found for
“experiments”
von Restorff Effect
A phenomenon where an item that stands out is more likely to be remembered than other items, often used in design to highlight important elements.
KOS
Knowledge Organization System (KOS) refers to a structured framework for organizing, managing, and retrieving information within a specific domain or across multiple domains.
Expectation Bias
A cognitive bias where individuals' expectations influence their perceptions and judgments.
Flexible Ratio
A dynamic aspect ratio that adjusts based on the container or screen size.
Digital Wellness
The pursuit of a healthy relationship with technology, balancing its use to enhance well-being without causing harm.
Pattern Library
A collection of design patterns that provides solutions to common design problems.
Actor-Observer Bias
A cognitive bias that causes people to attribute their own actions to situational factors while attributing others' actions to their character.
Higher Environment
An environment closer to production where final testing and validation occur.