Surrogation
The process by which a measure or metric comes to replace the underlying objective it is intended to represent, leading to distorted decision-making.
The process by which a measure or metric comes to replace the underlying objective it is intended to represent, leading to distorted decision-making.
A research method where participants take photographs of their activities, environments, or interactions to provide insights into their behaviors and experiences.
The risk of loss resulting from inadequate or failed internal processes, people, and systems.
A phenomenon where people fail to recognize a repeated item in a visual sequence, impacting information processing and perception.
Guidelines that dictate how a brand should be presented across various media to ensure consistency.
The study of the principles that govern human behavior, including how people respond to stimuli and learn from their environment.
The study of structures of consciousness as experienced from the first-person point of view.
A framework inspired by Maslow's Hierarchy of Needs, applied to user experience design, prioritizing basic functionality and reliability before enhancing usability and delight.
A leadership philosophy where the leader prioritizes the needs of the team, empowering and supporting members to achieve their full potential and fostering a collaborative, inclusive environment.