Risk Management
The process of identifying, assessing, and mitigating potential threats that could impact the success of a digital product, including usability issues, technical failures, and user data security.
The process of identifying, assessing, and mitigating potential threats that could impact the success of a digital product, including usability issues, technical failures, and user data security.
Small rewards or incentives given to users to encourage specific behaviors or actions.
The value a brand adds to a product or service beyond the functional benefits, encompassing factors like brand awareness, perceived quality, and customer loyalty.
A pricing strategy where a high-priced option is introduced first to set a reference point, making other options seem more attractive in comparison.
Location, Alphabet, Time, Category, and Hierarchy (LATCH) is a framework for categorizing information.
Critical Incident Technique (CIT) is a method used to gather and analyze specific incidents that significantly contribute to an activity or outcome.
The integration of digital technology into all areas of a business, fundamentally changing how it operates and delivers value to customers.
A cognitive bias where people overestimate the probability of success for difficult tasks and underestimate it for easy tasks.
A Project Management Office (PMO) is a centralized unit within an organization that oversees and standardizes project management practices.