Churn Rate
The percentage of customers who stop using a product or service during a specific time period.
The percentage of customers who stop using a product or service during a specific time period.
The integration of digital technology into all areas of a business, fundamentally changing how it operates and delivers value to customers.
An organizational environment that encourages and supports creative thinking, risk-taking, and the pursuit of new ideas.
The financial performance of a product, measured by its ability to generate revenue and profit relative to its costs and expenses.
The systematic computational analysis of data or statistics to understand and improve business performance.
A Gestalt principle that describes the tendency of the human visual system to perceive lines or patterns that follow a smooth, continuous path rather than a disjointed or abrupt one.
A cognitive bias where individuals' expectations influence their perceptions and judgments.
Recency, Frequency, Monetary (RFM) analysis is a marketing technique used to evaluate and segment customers based on their purchasing behavior.
Modifications or additions to a system that encourage specific user behaviors.