Gemba
A Japanese term meaning "the real place," used in Lean management to describe the place where value is created.
A Japanese term meaning "the real place," used in Lean management to describe the place where value is created.
A cognitive bias where people allow themselves to indulge after doing something positive, believing they have earned it.
Customer Acquisition Cost (CAC) is the total cost associated with acquiring a new customer, including marketing and sales expenses.
The study of the nature of beauty, art, and taste and the creation and appreciation of beauty.
Quality Function Deployment (QFD) is a method used to transform customer needs into engineering characteristics for a product or service.
The systematic process of capturing, evaluating, and implementing ideas to drive innovation, reflecting a collective commitment to continuous improvement and product excellence.
A management framework that organizes employees into small, cross-functional teams (tribes) to enhance agility, collaboration, and innovation.