VOC
Voice of the Customer (VOC) is a process for capturing customers' expectations, preferences, and aversions.
Voice of the Customer (VOC) is a process for capturing customers' expectations, preferences, and aversions.
The reduction in sales of a company's existing products due to the introduction of a new product by the same company.
A holistic approach to analysis that focuses on the way that a system's constituent parts interrelate and how systems work over time and within the context of larger systems.
Marketing Qualified Lead (MQL) is a prospective customer who has shown interest in a company's product or service and meets specific criteria indicating a higher likelihood of becoming a customer.
Business-to-Business (B2B), a business model where products or services are sold from one business to another.
Amazon Web Services (AWS) is a comprehensive cloud computing platform provided by Amazon that offers a wide range of services including computing power, storage, and databases.
The perception of a brand in the minds of consumers, shaped by interactions and experiences with the brand.
Numeronym for the word "Canonicalization" (C + 14 letters + N), converting data to a standard, normalized form to ensure consistency and eliminate ambiguities, often used in URLs to avoid duplicate content issues in SEO.
An approach that applies Agile principles to IT operations, emphasizing iterative development, collaboration, and continuous improvement.