5 Whys
A problem-solving method that involves asking "why" five times to identify the root cause of a problem.
A problem-solving method that involves asking "why" five times to identify the root cause of a problem.
The accumulated consequences of poor design decisions, which can hinder future development and usability.
The design of user interfaces for machines and software, such as computers, mobile devices, and other electronic devices, with the focus on maximizing usability and the user experience.
The phenomenon where having too many options leads to anxiety and difficulty making a decision, reducing overall satisfaction.
Integrated Business Planning (IBP) is a process that aligns strategic, operational, and financial planning to optimize business performance.
Moment of Truth (MoT) refers to any instance where a customer interacts with a brand, product, or service in a way that leaves a significant impression.
The process of designing, developing, and managing tools and techniques for measuring performance and collecting data.
A comprehensive review of a brand's design assets and practices to ensure consistency and effectiveness.
A method for organizing information based on five categories: category, time, location, alphabet, and continuum.