Service Transformation
The process of fundamentally changing how a service is delivered to improve efficiency, user satisfaction, and overall effectiveness.
1004 topics found for
“focus management”
Emotional Design
The practice of designing products that evoke specific emotional responses to enhance user experience and engagement.
BPEL
Business Process Execution Language (BPEL) is a language for specifying business process behaviors based on web services.
Competitive Differentiator
A unique attribute, feature, or capability of a product, service, or brand that sets it apart from competitors in the market.
Introspection Illusion
A cognitive bias where people wrongly believe they have direct insight into the origins of their mental states, while treating others' introspections as unreliable.
F Pattern
A common pattern of eye movement where users scan web content in an "F" shape, focusing on the top and left side of the page.
ARA
Application Release Automation (ARA) is the process of automating the release of applications, ensuring consistency and reducing errors.
Illusory Superiority
A cognitive bias where individuals overestimate their own abilities, qualities, or performance relative to others.
Bait and Switch
A dark pattern where users think they are going to take one action, but a different, undesirable action happens instead.