Problem Statement
A clear, concise description of the issue(s) that need to be addressed, focusing on the specific challenge and its impact.
A clear, concise description of the issue(s) that need to be addressed, focusing on the specific challenge and its impact.
The hardware and software environment used to deploy and manage applications and services.
A prioritization method that assigns different weights to criteria based on their importance, helping to make informed decisions and prioritize tasks effectively.
The stages a customer goes through from awareness to purchase and post-purchase activities.
Customer Experience Management (CEM) is the process of managing and improving the interactions and experiences customers have with a brand across all touchpoints.
A productivity technique that involves tackling the most challenging task first thing in the morning.
Designing systems and processes to effectively respond to and manage crises, ensuring resilience and quick recovery.
A prioritization framework used in product management to evaluate features based on Reach, Impact, Confidence, and Effort.
Balanced Scorecard (BSC) is a strategic planning and management system used to align business activities to the vision and strategy of the organization.