Lead Qualification
The process of evaluating and categorizing potential customers based on their likelihood to purchase.
The process of evaluating and categorizing potential customers based on their likelihood to purchase.
The process of understanding user behaviors, needs, and motivations through various qualitative and quantitative methods.
Designing products that leverage behavioral science to influence user behavior in positive ways.
A group of individuals with similar skills or expertise, spread across different squads, who come together to share knowledge and best practices.
The process of providing incentives or rewards to encourage specific behaviors or actions.
An interdisciplinary field that uses scientific methods, processes, algorithms and systems to extract knowledge and insights from structured and unstructured data.
A cognitive bias where group members tend to discuss information that everyone already knows rather than sharing unique information, leading to less effective decision-making.
Program Increment (PI) Planning is a cadence-based event that serves as the heartbeat of the Agile Release Train, aligning teams on goals and priorities for the next increment.
Interactive Voice Response (IVR) is an automated telephony system that interacts with callers, gathers information, and routes calls to the appropriate recipient.