Declarative Memory
A type of long-term memory involving information that can be consciously recalled, such as facts and events.
A type of long-term memory involving information that can be consciously recalled, such as facts and events.
CSM (Customer Success Management) is a business methodology focused on ensuring customers achieve their desired outcomes while using a product or service.
The emotional attachment an employee feels toward their organization, which influences their desire to stay.
The likelihood that a customer will continue to buy from a particular company or brand over time.
The stages a customer goes through from awareness to purchase and post-purchase activities.
Acquisition, Activation, Retention, Referral, and Revenue (AARRR) is a metrics framework for assessing user engagement and business performance.
A psychological phenomenon where people remember uncompleted or interrupted tasks better than completed tasks.
A framework for designing habit-forming products that includes four phases: Trigger, Action, Variable Reward, and Investment.
The process by which attention is guided by internal goals and external stimuli, affecting how information is processed and remembered.