122 topics found for:

“functional design approach”

CEM

Customer Experience Management (CEM) is the process of managing and improving the interactions and experiences customers have with a brand across all touchpoints. This process is essential for building strong customer relationships and enhancing brand loyalty.

Deliver Transform Business Marketing Strategic Intermediate

OKR

Objectives and Key Results (OKR) is a goal-setting framework for defining and tracking objectives and their outcomes. Essential for aligning organizational goals, improving focus and engagement, and driving measurable results across teams and individuals.

Deliver Enable Transform Business Strategic Intermediate