Customer Delight
The process of exceeding customer expectations to create a positive emotional reaction.
The process of exceeding customer expectations to create a positive emotional reaction.
The process of defining and creating algorithms to solve problems and perform tasks efficiently.
The area within a market where unmet needs or problems present potential for new products or services.
The established set of core values, stories, and attributes that define a brand's identity and guide its communications.
A quick and often temporary fix applied to a software product to address an urgent issue without going through the full development cycle.
A document that outlines the guidelines for how a brand should be presented, including visual identity, messaging, and tone.
An approach that applies Agile principles to IT operations, emphasizing iterative development, collaboration, and continuous improvement.
A series of numbers where each number is the sum of the two preceding ones, creating a pattern found in nature and various fields.
A framework that defines how an organization operates across various functions to deliver value to customers and achieve business objectives.