Omnichannel
A seamless and integrated customer experience across multiple channels, such as online, mobile, and in-store.
A seamless and integrated customer experience across multiple channels, such as online, mobile, and in-store.
A dark pattern where options that benefit the service provider are pre-selected for the user.
The practice of preserving a user's data and settings between sessions in an application.
The structural design of a product, defining its components, their relationships, and how they interact to fulfill the product's purpose.
The study of the nature, functions, and effects of cinema, exploring how films communicate and create meaning.
The enhancement or diminishment of perception, cognition, or related performance as a result of exposure to a stimulus of greater or lesser value in the same dimension.
A schedule of reinforcement where a desired behavior is reinforced every time it occurs, promoting quick learning and behavior maintenance.
A phenomenon where people are more likely to remember information when they are in the same state of consciousness as when they learned it.
A principle stating that productivity increases when the computer and its user interact at a pace that ensures neither has to wait on the other.