Peltzman Effect
The hypothesis that safety measures may lead to behavioral changes that offset the benefits of the measures, potentially leading to risk compensation.
The hypothesis that safety measures may lead to behavioral changes that offset the benefits of the measures, potentially leading to risk compensation.
A concept in behavioral economics that describes how future benefits are perceived as less valuable than immediate ones.
The behavior of seeking information or resources based on social interactions and cues.
A design principle that states the design of a product or interface should primarily serve its intended purpose or functionality.
Moment of Truth (MoT) refers to any instance where a customer interacts with a brand, product, or service in a way that leaves a significant impression.
A Gestalt principle suggesting that elements are perceived as a single unit or group if they share an organizing visual cue like bullet points, or connecting lines.
The psychological phenomenon where people prefer options that are not too extreme, but just right.
Plan-Do-Check-Act (PDCA) is an iterative four-step management method used for continuous improvement of processes and products.
The process by which attention is guided by internal goals and external stimuli, affecting how information is processed and remembered.