Affect Heuristic
A mental shortcut where current emotions influence decisions, often bypassing logic and reasoning.
A mental shortcut where current emotions influence decisions, often bypassing logic and reasoning.
The phenomenon where users perceive aesthetically pleasing designs as more usable, regardless of the actual usability.
The study of how psychological influences affect financial behaviors and decision-making.
The systematic identification, analysis, planning, and implementation of actions designed to engage and influence stakeholders in a project.
Zero Moment of Truth (ZMOT) is a concept in marketing that refers to the point in the buying cycle when the consumer researches a product before the seller even knows they exist.
The process of identifying and assessing the influence and interest of various stakeholders in a project, to prioritize engagement and communication strategies.
The study of social relationships, structures, and processes.
The cognitive bias where people treat a set of items as more significant when they are perceived as a cohesive group.
A framework that combines multiple theories to explain and predict behavior, focusing on intention, knowledge, skills, environmental constraints, and habits.