User Feedback
Information provided by users about their experience with a product, used to inform improvements and adjustments.
71 topics found for
“informal feedback”
Feedback Management
The process of systematically collecting, analyzing, and acting on feedback from users to improve products and services.
Hallway Testing
An informal usability testing method where random passersby are asked to try out a product or feature and provide feedback.
Negativity Effect
The tendency for negative information to have a greater impact on one's psychological state and processes than neutral or positive information.
Guerrilla Testing
A quick and cost-effective usability testing method where feedback is gathered from users in informal settings, often in public places.
CSAT
CSAT (Customer Satisfaction) measures how products or services provided by a company meet or exceed customer expectations.
Haptic Feedback
The use of touch sensations to communicate information to users, often through vibrations or other tactile responses in devices.
Haptics
The technology of transmitting and understanding information through touch.
Courtesy Bias
The tendency for individuals to give positive responses or feedback out of politeness, regardless of their true feelings.