Iconic Memory
A type of sensory memory that briefly holds visual information for a fraction of a second.
115 topics found for
“information accessibility”
Schema Markup
Code added to a webpage to help search engines understand the content and provide more informative results for users, enhancing SEO.
Readability
Readability is a design principle that emphasizes making text easy to read and understand.
Customer Self-Service
A system that allows customers to access information and perform tasks on their own without the need for assistance from customer service representatives.
Sneak Peek
A dark pattern where users are shown a preview of content that is then gated behind a paywall or sign-up.
Self Service Portal
A web-based interface that allows customers to find information and perform tasks without needing assistance from a customer service representative.
User Interviews
A qualitative research method involving direct conversations with users to gather insights into their needs, behaviors, and experiences.
CRM
Customer Relationship Management (CRM) is a strategy for managing an organization's relationships and interactions with current and potential customers.
Focused Navigation
Providing clear, concise, and relevant navigation options to help users find what they need quickly.