Actor-Observer Bias
A cognitive bias that causes people to attribute their own actions to situational factors while attributing others' actions to their character.
A cognitive bias that causes people to attribute their own actions to situational factors while attributing others' actions to their character.
The study of mental processes such as perception, memory, reasoning, and problem-solving.
Research aimed at exploring and identifying new opportunities, needs, and ideas to inform the design process.
A phenomenon where people perceive an item as more valuable when it is free, leading to an increased likelihood of choosing the free item over a discounted one.
The study of narrative and narrative structure and the ways that these affect our perception.
Customer Effort Score (CES) is a metric that measures how much effort customers have to put in to interact with a product or service.
A Gestalt principle that describes the visual relationship between a figure and its background, crucial for understanding visual perception.
Research conducted in natural settings to collect data on how people interact with products or environments in real-world conditions.
The tendency to overvalue new innovations and technologies while undervaluing existing or traditional approaches.