Wayfinding
The process of designing intuitive navigation systems within a digital product that help users easily understand their current location, navigate to desired destinations, and efficiently complete tasks.
The process of designing intuitive navigation systems within a digital product that help users easily understand their current location, navigate to desired destinations, and efficiently complete tasks.
A memory aid that helps individuals recall information through associations, patterns, or acronyms.
A web-based interface that allows customers to find information and perform tasks without needing assistance from a customer service representative.
The study of how information is transmitted and received, including the processes and methods that facilitate communication.
A strategy where engaging, preferred activities are used to motivate users to complete less engaging, necessary tasks.
The degree to which users feel they have control over their actions and decisions when interacting with a product or system.
The ease with which users can find new features or content within a product.
A guided, interactive overlay that introduces users to features or tasks within an application.
Interfaces that use multiple forms of interaction, such as visual, auditory, and tactile, to enhance user experience and accessibility.