Sludge
Any process or administrative barrier that unnecessarily complicates transactions and creates friction, discouraging beneficial behaviors.
Any process or administrative barrier that unnecessarily complicates transactions and creates friction, discouraging beneficial behaviors.
A strategic research process that involves evaluating competitors' products, services, and market positions to identify opportunities and threats.
A Service Level Agreement (SLA) is a formal contract between a service provider and a customer that defines the level of service expected.
A cognitive bias where new evidence or knowledge is automatically rejected because it contradicts established norms or beliefs.
The process of creating or enhancing a community among individuals with common interests, goals, or values.
Serviceable Addressable Market (SAM) is the portion of the Total Addressable Market that a company can target with its products and services.
Capability Maturity Model (CMM) is a framework for improving and optimizing processes within an organization.
Responsive Web Design (RWD) is an approach to web design that makes web pages render well on a variety of devices and window or screen sizes.
A group of individuals with similar skills or expertise, spread across different squads, who come together to share knowledge and best practices.