Herd Behavior
The tendency for individuals to mimic the actions of a larger group, often leading to conformity and groupthink.
766 topics found for
“longevity strategy”
Belief Perseverance
The tendency to cling to one's beliefs even in the face of contradictory evidence.
Overchoice
The phenomenon where having too many options leads to decision-making paralysis and decreased satisfaction.
Behavioral Theory
The study of the principles that govern human behavior, including how people respond to stimuli and learn from their environment.
HEART Framework
Happiness, Engagement, Adoption, Retention, and Task (HEART) is a framework used to measure and improve user experience success.
Risk Management
The process of identifying, assessing, and mitigating potential threats that could impact the success of a digital product, including usability issues, technical failures, and user data security.
Service Design
The practice of planning and organizing people, infrastructure, communication, and material components of a service to improve its quality and the interaction between service providers and customers.
Reciprocity
A social norm of responding to a positive action with another positive action, fostering mutual benefit and cooperation.
Brand Experience
The totality of all interactions a customer has with a brand, shaping their overall perception and relationship with the brand.