Distinctive Competence
A unique capability that sets an organization apart from its competitors, providing a competitive advantage.
A unique capability that sets an organization apart from its competitors, providing a competitive advantage.
Product Development is the process of bringing a new product to market or improving an existing one.
The process of triggering particular aspects of a person's identity to influence their behavior or decisions.
A strategic framework that designs user experiences to guide behavior and decisions towards desired outcomes.
A cognitive bias where individuals overestimate their ability to control impulsive behavior, leading to overexposure to temptations.
The study of social relationships, structures, and processes.
The process of tailoring a product or experience to meet the individual needs and preferences of users.
A cognitive bias where individuals with low ability at a task overestimate their ability, while experts underestimate their competence.
A comprehensive view of a customer that includes data from all interactions and touchpoints across the customer journey.