Lean Management
A methodology that focuses on minimizing waste and maximizing value in business processes.
821 topics found for
“longevity strategy”
Self Service Portal
A web-based interface that allows customers to find information and perform tasks without needing assistance from a customer service representative.
Pro-Innovation Bias
The tendency to overvalue new innovations and technologies while undervaluing existing or traditional approaches.
User Centered Design
An iterative design process that focuses on the users and their needs at every phase of the design process.
CES
Customer Effort Score (CES) is a metric that measures how much effort customers have to put in to interact with a product or service.
Humor Effect
The psychological phenomenon where humorous content is more easily remembered and perceived positively by users.
Digital Wellness
The pursuit of a healthy relationship with technology, balancing its use to enhance well-being without causing harm.
BML
Build-Measure-Learn (BML) is a feedback loop used in Lean Startup methodology where a product is built, its performance is measured, and learnings are used to make improvements.
Gambler’s Fallacy
A cognitive bias where individuals believe that past random events affect the probabilities of future random events.