Gemba
A Japanese term meaning "the real place," used in Lean management to describe the place where value is created.
100 topics found for
“mobile UX”
B2C
Business-to-Consumer (B2C), a business model where products or services are sold directly to individual consumers.
Gamification
The application of game-design elements and principles in non-game contexts to engage and motivate people to achieve their goals.
Experience Team
A team focused on designing and improving the user experience across products and services.
Entry Point
The first interaction or touchpoint a user has with a product or service, crucial for making a strong first impression.
Omnichannel
A seamless and integrated customer experience across multiple channels, such as online, mobile, and in-store.
Diary Study
A research method where participants record their activities, experiences, and thoughts over a period of time, providing insights into their behaviors and needs.
MVC
Model-View-Controller (MVC) is an architectural pattern that separates an application into three main logical components: the Model (data), the View (user interface), and the Controller (processes that handle input).
User Autonomy
The degree to which users feel they have control over their actions and decisions when interacting with a product or system.