Change Blindness
A phenomenon where users fail to notice significant changes in their visual field.
A phenomenon where users fail to notice significant changes in their visual field.
A cognitive bias where people judge the likelihood of an event based on the size of its category rather than its actual probability.
A cognitive bias where people remember scenes as being more expansive than they actually were.
Customer Experience (CX) is the overall perception and feeling a customer has when interacting with a company, its products, or services.
The perception of a brand in the minds of consumers, shaped by interactions and experiences with the brand.
A key aspect of Gestalt psychology that explains the tendency for ambiguous images to pop back and forth unstably between alternative interpretations in the mind.
The tendency for people's perception to be affected by their recurring thoughts at the time.
A cognitive bias that causes people to overestimate the likelihood of negative outcomes.
A Gestalt principle where the mind completes incomplete figures to form a whole, aiding in the perception of shapes and objects.