Perky Effect
A phenomenon where vivid mental images can interfere with actual perception, causing individuals to mistake imagined experiences for real ones.
A phenomenon where vivid mental images can interfere with actual perception, causing individuals to mistake imagined experiences for real ones.
The study of mental processes such as perception, memory, reasoning, and problem-solving.
The tendency to perceive and interpret information based on prior experiences and expectations, influencing how different users perceive design differently.
The tendency to believe that things will always function the way they normally have, often leading to underestimation of disaster risks.
Moment of Truth (MoT) refers to any instance where a customer interacts with a brand, product, or service in a way that leaves a significant impression.
The initial interaction a customer has with a brand.
A Gestalt principle that describes the visual relationship between a figure and its background, crucial for understanding visual perception.
A cognitive bias where individuals' expectations influence their perceptions and judgments.
A theory that emphasizes the role of emotions in risk perception and decision-making, where feelings about risk often diverge from cognitive assessments.