Campbell’s Law
The principle that the more a metric is used to make decisions, the more it will be subject to corruption and distort the processes it is intended to monitor.
32 topics found for
“performance monitoring”
Servicing
The process of maintaining, updating, and improving a product or system after its initial deployment to ensure its continued functionality, performance, and relevance to users.
Campaign Management
The process of planning, executing, tracking, and analyzing marketing campaigns.
Bounce Rate
The percentage of visitors to a website who navigate away from the site after viewing only one page.
ARPA
Average Revenue Per Account (ARPA) is a metric used to measure the average revenue generated per user or account.
SLA
A Service Level Agreement (SLA) is a formal contract between a service provider and a customer that defines the level of service expected.
Retention Rate
The percentage of users who continue to use a product or service over a specified period, indicating user loyalty and engagement.
Standard Deviation
A statistical measure that quantifies the amount of variation or dispersion of a set of data values.
SRE
Site Reliability Engineering (SRE) is a discipline that incorporates aspects of software engineering and applies them to infrastructure and operations problems to create scalable and highly reliable software systems.