Customer Attrition
The loss of customers over a specific period, also known as customer churn.
57 topics found for
“personal growth”
CRO
Conversion Rate Optimization (CRO) is the systematic process of increasing the percentage of website visitors who take a desired action, such as making a purchase or filling out a form.
NPD
New Product Development (NPD) is the complete process of bringing a new product to market, from idea generation to commercialization.
Normal Data Distribution
A symmetrical, bell-shaped distribution of data where most observations cluster around the mean.
Content Design
The process of planning, creating, and managing content in a way that is user-centered and purpose-driven.
LTV
Lifetime Value (LTV) is a metric that estimates the total revenue a business can expect from a single customer account throughout their relationship.
CEM
Customer Experience Management (CEM) is the process of managing and improving the interactions and experiences customers have with a brand across all touchpoints.
KOS
Knowledge Organization System (KOS) refers to a structured framework for organizing, managing, and retrieving information within a specific domain or across multiple domains.
Brand Management
The process of developing and maintaining a brand to ensure it meets business goals and customer expectations.