Prospect-Refuge
A theory in environmental psychology that suggests people prefer environments where they can see (prospect) without being seen (refuge).
A theory in environmental psychology that suggests people prefer environments where they can see (prospect) without being seen (refuge).
A theory suggesting that information processed at a deeper, more meaningful level is better remembered than information processed at a shallow level.
CSAT (Customer Satisfaction) measures how products or services provided by a company meet or exceed customer expectations.
Net Promoter Score (NPS) is a metric used to measure customer loyalty and satisfaction based on their likelihood to recommend a product or service to others.
A high-level description of the future state of a product, outlining its purpose, target audience, and key differentiators.
A type of data visualization that uses dots to represent values for two different numeric variables, plotted along two axes.