Customer Segmentation
The practice of dividing a customer base into distinct groups based on common characteristics.
The practice of dividing a customer base into distinct groups based on common characteristics.
A cognitive bias where people prefer the option that seems to eliminate risk entirely, even if another option offers a greater overall benefit.
An approach to design that relies on data and analytics to inform decisions and measure success.
Customer Relationship Management (CRM) is a strategy for managing an organization's relationships and interactions with current and potential customers.
The strategy of placing a brand in the market to occupy a distinct and valued place in the minds of the target audience.
A market in which vendors offer goods and services specific to an industry, trade, profession, or other group of customers with specialized needs.
Information provided by users about their experience with a product, used to inform improvements and adjustments.
Minimum Viable Product (MVP) is a version of a product with just enough features to be usable by early customers who can then provide feedback for future product development.
Minimum Viable Experience (MVE) is the simplest version of a product that delivers a complete and satisfying user experience while meeting core user needs.