Design Leadership
The practice of guiding and inspiring teams to create effective, user-centered design solutions that align with business goals.
The practice of guiding and inspiring teams to create effective, user-centered design solutions that align with business goals.
Define, Measure, Analyze, Improve, and Control (DMAIC) is a data-driven improvement cycle used in Six Sigma.
A Lean methodology concept identifying seven types of waste in processes to improve efficiency.
A data-driven methodology aimed at improving processes by identifying and removing defects, and reducing variability.
Plan, Do, Check, and Act (PDCA) is a four-step management method used for continuous improvement of processes and products.
Customer Experience (CX) is the overall perception and feeling a customer has when interacting with a company, its products, or services.
A statistical rule stating that nearly all values in a normal distribution (99.7%) lie within three standard deviations (sigma) of the mean.
Plan-Do-Check-Act (PDCA) is an iterative four-step management method used for continuous improvement of processes and products.
The practice of promoting and defending the value of design within an organization or community.