Benchmarking
The practice of comparing performance metrics to industry bests or best practices from other companies.
22 topics found for
“product excellence”
CMM
Capability Maturity Model (CMM) is a framework for improving and optimizing processes within an organization.
CEM
Customer Experience Management (CEM) is the process of managing and improving the interactions and experiences customers have with a brand across all touchpoints.
CALMS
Culture, Automation, Lean, Measurement, and Sharing (CALMS) is a framework for guiding the implementation of DevOps practices.