Poka-Yoke Principle
A Japanese term for "mistake-proofing," referring to any mechanism or process that helps prevent errors by design.
A Japanese term for "mistake-proofing," referring to any mechanism or process that helps prevent errors by design.
A visual tool that maps out opportunities and the corresponding solutions, helping teams identify and prioritize where to focus their efforts.
The process of making predictions about future trends based on current and historical data.
Marketing Qualified Lead (MQL) is a prospective customer who has shown interest in a company's product or service and meets specific criteria indicating a higher likelihood of becoming a customer.
Lifetime Value (LTV) is a metric that estimates the total revenue a business can expect from a single customer account throughout their relationship.
A technique that visualizes the process users go through to achieve a goal with a product or service.
Net Promoter Score (NPS) is a metric used to measure customer loyalty and satisfaction based on their likelihood to recommend a product or service to others.
The process of generating a broad set of ideas on a given topic, with no attempt to judge or evaluate them initially.
A statistical method used to predict a binary outcome based on prior observations, modeling the probability of an event as a function of independent variables.