Paradox of Value
An economic theory that explains why some necessities, such as water, are less expensive than non-essentials, like diamonds, despite their greater utility.
An economic theory that explains why some necessities, such as water, are less expensive than non-essentials, like diamonds, despite their greater utility.
The tendency to overvalue new innovations and technologies while undervaluing existing or traditional approaches.
A detailed description of a system's behavior as it responds to a request from one of its stakeholders, often used to capture functional requirements.
Customer Effort Score (CES) is a metric that measures how much effort customers have to put in to interact with a product or service.
Application Release Automation (ARA) is the process of automating the release of applications, ensuring consistency and reducing errors.
An agile methodology focused on delivering value to the customer through principles such as eliminating waste, amplifying learning, and delivering as fast as possible.
The style and attitude of the communication in a product, reflecting the brand's personality and affecting how messages are perceived by users.
A phenomenon where users perceive greater value in a service or product if they believe more effort was involved in its creation or delivery.
The phenomenon where individuals' expectations about a situation influence their actual experience of that situation.