Churn Rate
The percentage of customers who stop using a product or service during a specific time period.
The percentage of customers who stop using a product or service during a specific time period.
Plan-Do-Check-Act (PDCA) is an iterative four-step management method used for continuous improvement of processes and products.
Hardware and software designed to assist people with disabilities in using computers and digital content.
The tendency for individuals to put in less effort when working in a group compared to when working alone, due to reduced accountability.
A design philosophy that emphasizes core design principles over rigid adherence to standardized processes.
An approach to design that actively involves all stakeholders (e.g., employees, partners, customers) in the design process.
The act of persuading individuals or organizations to act in a certain way based on moral arguments or appeals.
An area in a market or industry that is currently underserved or unaddressed, presenting opportunities for innovation and new business ventures.
A theoretical approach that focuses on observable behaviors and dismisses internal processes, emphasizing the role of environmental factors in shaping behavior.