Working Backwards
A product development approach where teams start with the desired customer experience and work backwards to determine what needs to be built to achieve that outcome.
A product development approach where teams start with the desired customer experience and work backwards to determine what needs to be built to achieve that outcome.
A strategic research process that involves evaluating competitors' products, services, and market positions to identify opportunities and threats.
A framework for prioritizing product features based on their impact on customer satisfaction, classifying features into categories such as basic, performance, and delight.
The ability of a product or service to keep users engaged and returning over time, often measured by metrics such as retention rate.
An interdisciplinary field that uses scientific methods, processes, algorithms and systems to extract knowledge and insights from structured and unstructured data.
A prioritization method that assigns different weights to criteria based on their importance, helping to make informed decisions and prioritize tasks effectively.
A measure used in Agile project management to quantify the amount of work a team can complete in a given sprint, typically measured in story points.
A system where outputs are fed back into the process as inputs, allowing for continuous improvement based on user responses.
The percentage of users who continue to use a product or service over a specified period, indicating user loyalty and engagement.