Founder’s Mentality
A mindset and approach that embodies the entrepreneurial spirit, passion for improvement, and deep sense of ownership typically associated with a company's founders.
A mindset and approach that embodies the entrepreneurial spirit, passion for improvement, and deep sense of ownership typically associated with a company's founders.
Customer Experience Management (CEM) is the process of managing and improving the interactions and experiences customers have with a brand across all touchpoints.
A cognitive bias where new evidence or knowledge is automatically rejected because it contradicts established norms or beliefs.
A cognitive bias where people disproportionately prefer smaller, immediate rewards over larger, later rewards.
A cognitive bias where the pain of losing is psychologically more powerful than the pleasure of gaining.
A research method that involves repeated observations of the same variables over a period of time.
The study of the nature of beauty, art, and taste and the creation and appreciation of beauty.
A management framework that organizes employees into small, cross-functional teams (tribes) to enhance agility, collaboration, and innovation.
Data points that represent an individual's, team's, or company's performance in the sales process.