Ethnographic Research
A qualitative research method that studies people in their natural environments to understand their behaviors, cultures, and experiences.
A qualitative research method that studies people in their natural environments to understand their behaviors, cultures, and experiences.
A visual representation of the user or customer journey, highlighting key interactions, emotions, and pain points.
The use of natural language processing to identify and extract subjective information from text, determining the sentiment expressed.
A problem-solving method that involves asking "why" five times to identify the root cause of a problem.
A rule-of-thumb or shortcut that simplifies decision-making and problem-solving processes.
A cognitive bias where people underestimate the complexity and challenges involved in scaling systems, processes, or businesses.
Serviceable Addressable Market (SAM) is the portion of the Total Addressable Market that a company can target with its products and services.
A method of creating and testing user interfaces using hand-drawn sketches and mockups on paper.
Data points that represent an individual's, team's, or company's performance in the sales process.