Empathy in Design
The practice of deeply understanding and sharing the feelings of users to create products and services that truly meet their needs.
The practice of deeply understanding and sharing the feelings of users to create products and services that truly meet their needs.
Research conducted in natural settings to collect data on how people interact with products or environments in real-world conditions.
Know Your Customer (KYC) is a process used by businesses to verify the identity of their clients and assess potential risks of illegal intentions for the business relationship.
Numeronym for the word "Internationalization" (I + 18 letters + N), enabling localization for different languages, regions, and cultures without requiring extensive rework.
A technique that visualizes the process users go through to achieve a goal with a product or service.
A statistical measure that quantifies the amount of variation or dispersion of a set of data values.
A symmetrical, bell-shaped distribution of data where most observations cluster around the mean.
The study of social relationships, structures, and processes.
The process of tailoring a product or experience to meet the individual needs and preferences of users.