CES
Customer Effort Score (CES) is a metric that measures how much effort customers have to put in to interact with a product or service.
1261 topics found for
“responsible design”
Hockey Stick Growth
A pattern of rapid and sustained growth after a period of linear or stagnant growth, resembling the shape of a hockey stick.
Voice Assistants
Software agents that can perform tasks or services for an individual based on verbal commands.
Crystallized Intelligence
The ability to use learned knowledge and experience, often increasing with age and accumulated learning.
Kaizen
A Japanese term meaning "continuous improvement," focusing on small, incremental changes to enhance processes and products.
ASE
Application Support Engineer (ASE) is a professional responsible for maintaining and supporting software applications, ensuring their availability and performance.
Keyword Mapping
The process of assigning target keywords to specific pages on a website to optimize each page for relevant search terms and improve overall SEO strategy.
Stream-Aligned Team
A team structure focused on delivering value streams, often organized around a specific business capability or customer need.
Neural Network
A set of algorithms, modeled loosely after the human brain, designed to recognize patterns and perform complex tasks.