Queuing Theory
The mathematical study of waiting lines or queues.
The mathematical study of waiting lines or queues.
The practice of managing and resolving incidents that disrupt normal operations, ensuring minimal impact on business activities.
AI systems that can dynamically adjust their behavior based on new data or changes in the environment.
Social, Technological, Economic, Environmental, Political, Legal, and Ethical (STEEPLE) is an analysis tool that examines the factors influencing an organization.
Dynamic Systems Development Method (DSDM) is an agile project delivery framework focused on delivering business value early and continuously.
A method of categorizing information in more than one way to enhance findability and user experience.
Web Content Accessibility Guidelines (WCAG) are a set of guidelines developed by WAI to make web content more accessible.
Web Accessibility Initiative (WAI) is a program developed by W3C to improve web accessibility.
The process of exceeding customer expectations to create a positive emotional reaction.