Moral Luck
A phenomenon where the success or failure of a design or business outcome is influenced by external factors beyond the control of the decision-makers, akin to serendipity.
A phenomenon where the success or failure of a design or business outcome is influenced by external factors beyond the control of the decision-makers, akin to serendipity.
The tendency to believe that large or significant events must have large or significant causes.
A phenomenon where people are more likely to remember information when they are in the same state of consciousness as when they learned it.
Interference in the communication process caused by ambiguity in the meaning of words and phrases, leading to misunderstandings.
A tool used in education to help learners organize and structure new information before learning it in detail.
Substitute, Combine, Adapt, Modify, Put to another use, Eliminate, and Reverse (SCAMPER) is a creative thinking technique that encourages innovation in a product or process.
The study of mental processes such as perception, memory, reasoning, and problem-solving.
A writing style where the most important information is presented at the beginning, followed by supporting details in order of decreasing importance.
A clear, concise description of the issue(s) that need to be addressed, focusing on the specific challenge and its impact.